Or you can select none of the above to leave it as is. If the bot did not pick the most appropriate answer, it lists other answers here which it might think is appropriate. Notice that all the links which were in the FAQ page remains active and clickable as before. As you can see, the first question I typed was “How good is your support?”, the actual question on the FAQ was, “Is your support any good?” so the bot was at least clever enough to understand that it is almost the same question. Go to the Test tab to test the knowledge base. To see changes you made to the knowledge base you should save and retrain it for the changes to take effect.īefore the knowledge base will become available for use by a real bot it should be published which I will discuss a little bit later. In this particular case, we only have 2 sources: The original source: Editorial and the FAQ website. This will be added in the Editorial section. You can click here to add another Q and A pair. In this case it extracted 18 Q and A pairs from the website. The QnA Maker will proceed to generate the knowledge base from the FAQs provided. You can do either or both or multiple websites or multiple files or you don’t have to do either and just type questions and answers from scratch. You don’t have to choose between a website FAQ or a file. Strangely it does not accept an Excel spreadsheet. You can upload a Word Document, text file or a. You don’t necessarily have to use an FAQ page. The URL of the FAQ page you would like to use To build the knowledge base we will make use of a very handy website called QnA Maker. Of course once you have a Q & A bot, nothing stops you from extending your bot to do other fabulous things such as identifying pictures with the Computer Vision API or determining Emotion with the Emotion APIīut for the purpose of this article we will build a plain and simple Q and A bot. It displays some intelligence in the sense that it can match a free text question asked by a person to the questions it has in its knowledge base even if it’s not asked in exactly the same way. Ultimately, they are not very clever, they serve a specific purpose which is to provide programmed responses to predefined questions. The thing about Q & A bots are, that they are only as good as the questions and answers you provide them. In this article, I will show you how to do just that. As we enter an era of artificial intelligence and serverless computing, the tools to help us create perceived intelligent programs have become so advanced and intuitive that the effort in building a fully functional Q and A chat bot has become almost negligible.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |